Highly committed to its customers, it is the top-notch customer service that makes Well Link Insurance a perennial standout recognised by various industry accolades since inception. From 2013 to 2019, we won the 'Mystery Caller Assessment – Gold Award' from the HK Call Centre Association for seven consecutive years. A service provider recognised by international standards, Well Link Insurance has been awarded the certifications of ISO 10002:2004 and ISO 10002:2014 through the ?Hong Kong Quality Assurance Agency in 2013 and 2015 respectively.
Well Link Life is honoured with "Capital Outstanding eCommerce Awards 2021/22"
Well Link Life is honoured with The Greater Bay Area Most Valuable Brand
Opening of "Well Link Life Wealth Management Centre (Mongkok)
Opening of "Well Link Life Wealth Management Centre (Central Flagship Store)
Opening of "Well Link Life Wealth Management Centre (Jordan)"
Opening of "Well Link Life Wealth Management Centre (Yuen Long)"
Opening of the first "Well Link Life Wealth Management Centre (Wanchai)"
Well Link Life launched online application platform 'Link 2 Shop'
Caring Company 2017-20
Mystery Caller Assessment – Gold Award
Well Link Life Insurance Company Limited launched
Well Link Life Insurance Company Limited approved by Insurance Authority to operate life insurance business in Hong Kong
Caring Company 2017-19
Mystery Caller Assessment – Gold Award
Corphub – Corphub – Most Outstanding Enterprise Awards 2018
Most Reliable Motor and Travel Insurance Solution of the Year
The Hong Kong Council of Social Service
Caring Company 2017/18
HKCCA - HKCCA Award 2017
Mystery Caller Assessment – Gold Award
Renamed as Well Link Insurance
HKCCA - HKCCA Award 2016
Mystery Caller Assessment – Gold Award
Direct Asia was acquired by Well Link Group
Mediazone's Most Valuable Companies in Hong Kong 2015
Most Reliable Online Insurance Provider
HKCCA - HKCCA Award 2015
Mystery Caller Assessment – Gold Award
Inbound Contact Centre of the Year – Bronze Award
Inbound Contact Centre Representative of the Year – Bronze Award
eZone – e-brand Awards 2015
Best of Online Insurance Service Provider
HKCCA - HKCCA Award 2014
Mystery Caller Assessment – Gold Award
Inbound Contact Centre of the Year – Silver Award
Best Contact Centre in Training and People Development – Merit Award
Hong Kong Call Centre Association (HKCCA) – HKCCA Award 2013
Mystery Caller Assessment – Gold Award
Inbound Contact Centre of the Year – Gold Award
Mediazone Publishing – Hong Kong's Most Valuable Companies Services Awards 2013
Best Customer Service for Car Insurance
RoadShow – Loved Brands Awards 2012
Loved Online Insurance Brand
Online Lifestyle iAwards
Favourite Online Insurance Service
DirectAsia.com established Direct Asia Insurance in Hong Kong
DirectAsia.com was founded Singapore as a direct insurance sales